Resources/Support

Support

Need help? We're here for you. Choose the support channel that works best for you.

Discord Community

Join our Discord server for real-time help from the community and team

Usually within hoursJoin Discord

Email Support

For account issues, billing questions, or private matters

Within 24 hoursSend Email

GitHub Issues

Report bugs, request features, or contribute to our open source SDKs

Within 48 hoursOpen Issue

Quick Resources

Documentation

Comprehensive guides and API reference

FAQ

Answers to common questions

Community Examples

Open source projects built with Cito

Frequently Asked Questions

How do I get an API key?

Sign up for a free account at citoapi.com/signup. Your API key will be available on your dashboard immediately.

What games are supported?

We currently support Fortnite, Valorant, Call of Duty (Warzone & CDL), League of Legends, and Rocket League.

Is there a free tier?

Yes! The free tier includes 50 API calls per month with access to all game endpoints.

How do I upgrade my plan?

Log into your dashboard and click on Billing. You can upgrade, downgrade, or cancel at any time.

Do you offer refunds?

Yes, we offer a 7-day money-back guarantee for all paid plans. Contact support for assistance.

Can I use the API for commercial projects?

Absolutely! All plans (including free) allow commercial use. Check our Terms of Service for details.

Need Priority Support?

Pro and Business plans include priority email support with faster response times

View Plans

Enterprise Support

For enterprise customers, we offer dedicated support channels including:

  • • Dedicated account manager
  • • Private Slack channel
  • • Phone support
  • • Custom SLA
  • • Priority bug fixes
  • • Architecture reviews
Contact Sales →